Last updated: August 14, 2025
These Terms & Conditions (“Terms”) govern your use of the Veloso Floor LLC website and any quotes, invoices, or services we provide. By using our site or engaging our services, you agree to these Terms.
Company Information
Veloso Floor LLC (“Veloso Floor,” “we”)
Email: velosoflooring@gmail.com | Phone: (720) 724-4851
Website Use
- You must use this site lawfully and not interfere with its operation.
- Content is provided “as is” for general information and marketing.
Quotes & Estimates
- Quotes are based on information available at the time (measurements, materials, site conditions).
- Final pricing may change due to hidden conditions, customer changes, or material substitutions.
- Quotes typically include labor, basic materials, and standard preparation; specialty work is itemized.
Scheduling & Access
- We schedule start dates in good faith but may adjust due to weather, supply, or unforeseen events.
- You agree to provide safe, reasonable access to the job site during normal working hours.
Customer Responsibilities
- Ensure work areas are cleared of furniture or obstacles (unless moving services are included).
- Secure pets and valuables; protect sensitive items from dust/noise.
- Inform us of any known hazards (asbestos, mold, electrical issues, uneven subfloors).
Change Orders
- Any change in scope, materials, or timeline must be documented and may affect price and schedule.
Payments
- Payment terms appear on your estimate/invoice (e.g., deposit, progress payments, final payment on completion).
- Late payments may incur fees as allowed by law.
Materials & Warranties
- Manufacturer warranties apply to products; we will provide product information upon request.
- Our workmanship warranty, if any, will be stated on your estimate/invoice. Normal wear, misuse, moisture damage, or neglect are excluded.
Photos & Portfolio
With your permission, we may photograph completed work for our portfolio and marketing. We will not disclose your address or personal details.
Cancellations
- Please provide written notice of cancellation or rescheduling as soon as possible.
- Special-order materials may be non-refundable once ordered.
Limited Liability
To the fullest extent permitted by law, Veloso Floor is not liable for: (a) indirect, incidental, special, or consequential damages; (b) loss of use, data, profits, or goodwill; (c) damages exceeding the amount you paid for the specific service giving rise to the claim.
Disclaimer
Except as expressly stated in writing, services are provided “as is” and “as available.” We disclaim all implied warranties to the maximum extent permitted by law.
Intellectual Property
Website content (text, graphics, logos, images) is owned by or licensed to Veloso Floor and protected by law. You may not copy, reproduce, or distribute without permission.
Governing Law & Disputes
These Terms are governed by the laws of the State of [Your State], USA, without regard to conflict-of-law rules. Venue and jurisdiction lie in the state and federal courts located in [Your County], [Your State]. You agree to first attempt informal resolution by contacting velosoflooring@gmail.com.
Changes to These Terms
We may update these Terms from time to time. Continued use of the site/services after changes means you accept the updated Terms.
Contact
velosoflooring@gmail.com | (720) 724-4851
